Light Speed Local Telephone

CALL RETURN *69                                          
Dialing *69 allows you to call the number of the last call that was received whether it was answered or not. Listen to instructions.

CALL WAITING                                
Alerts you when someone else is calling you while on the phone by hearing a tone. 
The tone is repeated in 10 seconds. To answer, put 1^st call on hold by pressing hook switch/flash.
To put 2^nd caller on hold or end 2^nd call and go back to 1^st caller, repeat. *70 gives you the
option to suspend call waiting on an individual call or suspend while using your computer or
modem. Activate by pressing *70 hear brief tones followed by a normal dial tone, dial your
outgoing telephone number. Call waiting is cancelled during this call and resumes when this call is
terminated.

CALLER ID NAME & NUMBER     
Shows you the name and number of an incoming call before you answer. Some calls will be shown
as “Unavailable” or “Private”.

CALL REJECT *77/ *87                                  
Allows you to reject calls from parties who have blocked the delivery of their name and number to
your Caller ID service. If you wish to activate this feature press*77. The caller get routed to a
denial announcement. If you wish to turn it off, press *87.

CALL FORWARD VARIABLE *72 / 73                                                                                
Allows you to re-direct calls to another line. To turn on press *72 and listen for dial tones
followed by a regular dial tone. Then dial in the number you wish the calls to be forwarded to
and listen for confirming dial tone. Turn the feature off by pressing *73.

To use, press the * key plus the one- or two-digit dialing code of the number you wish to call.                                                  

More Custom Calling Features

The following Calling Features and Services are available to customers for an additional charge. Call our Customer Service Center for more information at 608.768.1000.

Call Return†
Call Return gives you the convenience of recalling the last incoming call without having to know the number of the caller.
To activate: dial *69 (1169 for rotary). Follow the voice instructions. If the number is busy, you will hear another announcement. Hang up. When your line and the caller’s line are both free, you will hear a special ring from your phone. When you pick up your handset, the number will be dialed.
To deactivate: dial *89 (1189 for rotary).

Caller ID
With Caller ID, the name and/or number of the person calling you will be displayed on or near your phone after the first ring. Requires display phone or device.
Caller ID Per-Call Blocking (no charge)
Normally, your phone number will be displayed whenever you call someone that subscribes to Caller ID, even if you do not subscribe to Caller ID.
To activate: If you do not want your number or name to be displayed to the person you wish to call, simply dial *67 (1167 for rotary) IMMEDIATELY BEFORE you place the call. Listen for the second dial tone and then dial the number you wish to call. Instead of your number being displayed, the person you call will receive a message such as “PRIVATE” or “ANONYMOUS” on their Caller ID display. Per-Call Blocking is available to all customers at no charge.

Repeat Dial is helpful after you have dialed a number that is busy. By activating Repeat Dial, you will be immediately notified when the number you have called is no longer busy. Repeat Dial can automatically dial the number for you.
To activate: After reaching a busy number, hang up, then go off-hook and listen for the dial tone. Dial *66 (1166 for rotary). Listen for announcement or confirmation tone, hang up. Your phone will check the number for up to 30 minutes. When your line and the person’s line that you wish to call are both free, you will hear a special ring from your phone. When you pick up your handset, the number will be dialed.
To deactivate: dial *86 (1186 for rotary). 

Call Trace†

Call Trace allows you to activate an immediate trace of the last incoming call. This is useful after receiving a harassing or prank call, and you wish to pursue legal action.

To activate: After receiving a call that you wish to be traced, hang up, then go off-hook and listen for dial tone. Dial *57 (1157 for rotary). If the trace was successful, you will hear an announcement with further instructions. The number will be stored at your local telephone company. You must call your local telephone company during the next business day to authorize the release of the offending number to authorities. There is a charge each time you use Call Trace whether or not you follow through with law enforcement.

†May not be available in all areas.

Call Forwarding
Call Forwarding routes a customer’s incoming calls to another directory number entered by the customer.  To forward calls, listen for dial tone, dial *72.  After hearing a second tone, dial the number to which you wish to forward.  When someone answers at the forwarded number, Call Forwarding is put into effect.  If there is no answer or the line is busy, hang up and repeat the above steps.  You’ll hear a confirmation tone to let you know it is working.

To deactivate Call Forwarding, lift receiver and dial *73 (1173 rotary). 

Call Forward Remote Activation
Allows you to use the Call Forwarding Services you subscribe to without activating from the line you want to forward. 

Direct Line
Direct Line provides automatic dialing to a pre-determined number just by taking the phone off the hook for a certain amount of time. It’s an ideal service for elderly or disabled individuals.

Personal Billing Service
A great service for roommates to keep track of each person’s toll calls with only a single telephone line.  Placing a toll call with a PIN number will allow each party to receive their own telephone bill for toll calls.

Verified Account Code
Subscribers to this service are prompted to enter an account code along with the PIN number for each toll call placed, which will then identify the toll calls by the account number when the monthly bill arrives.  This allows you to identify when and by whom calls were placed by the account code and PIN number.

Non-Verified Account Code
Subscribers to this service are only prompted to enter an account code without a PIN number, to create a record of toll calls placed by the account code for the call.

Do Not Disturb
Allows you to schedule when you would NOT want to receive calls, and allows specific callers to call you with the PIN override.

Wake-Up Reminder Service
Allows scheduling of a reminder or wakeup call where the subscriber schedules a time when they would like their telephone to be called.  (Not available in all areas.)

Originating Call Management
Allows you to specifically block or place toll calls with a PIN override to allow specific calls to be placed or received.